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Business management

Here We Go

February 13, 2017 admin 0

Are you ready? By Ron Slee In French they say, “Plus ca change, plus la meme chose.” It means the more things change, the more they stay the same. I am not sure this current […]

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Business management

Customer Satisfaction

December 1, 2016 admin 0

How well do you satisfy your customers? Do you know? By Ron Slee We have been bombarded with the need to deliver customer service for years now. We strive to satisfy our customers, to delight […]

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Business management

The Backorder Analysis

October 1, 2016 admin 0

Why didn’t you have the part in stock? By Ron Slee The primary question for a parts business is one that relates to inventory. What parts do we have to carry in inventory for our […]

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Business management

The Status Quo

August 16, 2016 admin 0

Friend or foe? By Ron Slee Continuing to do what we have always done and expecting different results is the definition of insanity. Given we accept this definition, I submit to you the “status quo” […]